Terms of Service

1. Acceptance of Terms

By accessing and using CoinPay, you accept and agree to be bound by these Terms of Service.

2. Service Description

CoinPay provides a non-custodial cryptocurrency payment gateway service. We facilitate the acceptance of cryptocurrency payments but do not hold, custody, or control your funds.

3. Fees

CoinPay charges a platform fee of 0.5–1% on processed payments, depending on your subscription plan (0.5% for Professional, 1% for Starter). This fee is automatically deducted when payments are forwarded to your wallet.

4. User Responsibilities

• Maintain the security of your account credentials
• Provide accurate wallet addresses
• Comply with applicable laws and regulations
• Not use the service for illegal activities

5. Limitation of Liability

CoinPay is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall CoinPay, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the service
• Any conduct or content of any third party on the service
• Blockchain network congestion, failures, or reorganizations
• Incorrect wallet addresses provided by you
• Unauthorized access to or alteration of your transmissions or data
• Fluctuations in cryptocurrency values

6. Indemnification

You agree to defend, indemnify, and hold harmless CoinPay and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from: (a) your use of and access to the service; (b) your violation of any term of these Terms of Service; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any claim that your use of the service caused damage to a third party.

7. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the service will immediately cease.

Any pending payments at the time of termination will be processed and forwarded to your designated wallet address, minus applicable fees, within 30 days of account termination.

8. Dispute Resolution

Any dispute arising out of or relating to these Terms or the service shall first be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may submit the dispute to binding arbitration administered in accordance with the rules of the American Arbitration Association.

You agree that any arbitration shall be conducted on an individual basis and not in a class, consolidated, or representative action. The arbitrator's decision shall be final and binding.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Contact

For questions about these terms, contact legal@coinpayportal.com